Shipping and returns

Shipping

  • Express home delivery by UPS at $9.90 and 3 shipping (business) days depending on your location in USA
  • Free express home delivery for all orders over $75
  • Free home delivery by USPS and 10-15 shipping (business) days depending on time for customs handling
  • Delivery to your home (or your closest UPS or USPS pick up point if home delivery is not available) 
  • Order confirmation is sent by e-mail following your purchase and serves as receipt of your purchase
  • Once we have dispatched your parcel you will receive a shipping confirmation by e-mail


Christmas gifts

  • Extended right to return to January 5, 2022 (otherwise 30 days)
  • Free home delivery and returns
  • Returned products must not be used (due to hygiene aspects)
  • Get it for Christmas - Order before December 19 (for express delivery with UPS)


Returns

  • Extended right to return to January 5, 2022 (otherwise 30 days) with full refund
  • Returned products must not be used (due to hygiene aspects) and be in the same condition as when you received your product and include original packaging
  • Return your order? Kindly follow our 3 step return process below:
    1. Contact us at [email protected] and include your order number and shipping address to receive a prepaid shipping label from UPS
    2. Place the product in the original packaging box from Sparv Accessories and wrap accordingly
    3. Return your parcel at your closest UPS pick up point and await our confirmation
  • We seek to handle returns and refunds as fast as possible. Please note that refunds are carried out with the same payment method as used for the original order


Contact us

Questions on shipping and returns? Contact us at [email protected]

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